1. How do I access my bobmarley.com subscription?
Click on any event media link from the site. This will open your preferred media player and begin the video broadcast.

2. Can I access my subscription from any computer, anywhere at anytime?
Yes. As long as the computer meets the systems requirements and has internet access, then you can login with your registered email address and password to access your subscription from anywhere at anytime.

3. Should I login first or can I go straight to the event?
Once you click on a media link, you will be prompted to login if required for that event.

4. How do I change the billing information or credit card number that my subscription is billed to?
To change your billing information or the credit card number on account

5. Can I use a debit card to sign up?
Yes. You can sign up online using your credit or debit card.

6. How do I cancel my subscription?
All bobmarley.com subscriptions are billed annually. You can cancel your bobmarley.com subscription by e-mailing bobmarley.com customer service (questions@website.bobmarley.com) with the word "cancel" in the e-mail subject line.

7. What is the bobmarley.com refund policy?
bobmarley.com will honor any refund request for a subscription made within 10 days of the purchase.

8. How can I change my password?
If you should lose or forget your password (or even if you want to change the password for security reasons), then please click here to change your password.